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Frequently Asked Questions

14 people asked this! Click to add your vote!
14

When will you guys support customizing subscription pages?
gabor asked • Last reply on February 15, 2010 20:38 by Nathaniel Talbott • Answered
8 people asked this! Click to add your vote!
8

pay as you go
Nozza asked • Last reply on December 19, 2009 01:35 by Nathaniel Talbott • Answered
Needs answer

5 people asked this! Click to add your vote!
5

Can an admin change subscription plans for a subscriber?
Glen asked • Last reply on January 19, 2010 06:42 by Roland Osborne

Ideas Under Consideration

5 people shared this! Click to add your vote!
5

a la carte add-ons
Jim shared • Last reply on August 03, 2009 18:59 by Matt • Under Consideration
5 people shared this! Click to add your vote!
5

Add/Update Plans Via API
Jon Baker shared • Last reply on December 29, 2009 00:06 by Nathaniel Talbott • Under Consideration
3 people shared this! Click to add your vote!
3

Customizable email templates
Shpigford shared • Last reply on January 20, 2010 02:37 by Nathaniel Talbott • Under Consideration

Common Problems

Needs solution

3 people reported this! Click to add your vote!
3

Spreedly asks for credit card details even if the account has enough credit on file to pay for the next subscription
Rahoul Baruah reported • Last reply on December 24, 2009 14:53 by Nathaniel Talbott • Acknowledged
2 people reported this! Click to add your vote!
2

Address required to process payment, but no place for user to enter address while paying
Chris Drackett reported • Last reply on October 24, 2009 02:09 by Nathaniel Talbott • Not a problem
Needs solution

1 person reported this! Click to add your vote!
1

Creating a new invoice, coming back as closed before it can be paid
Christopher Warren reported • Last reply on March 12, 2010 23:44 by Nathaniel Talbott

Recent Praise

Refunding worked flawlessly
— Luke Ehresman, on January 26, 2010 22:26
Switching gateways was a breeze!
— Luke Ehresman, on October 20, 2009 14:46
I love Spreedly!
— Simon Hamp, FlipStorm, on October 06, 2009 14:27

See more praise

Message from Spreedly

We're leveraging Get Satisfaction to help Spreedly clients get help faster, so don't hesitate to post - we're listening.

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Community Stats	Total
Topics posted	273
People	335
Employees	4

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Community members

Christoffer asked their first question:

Status on API functionality for upgrading/downgrading an existing subscribers...

Nathaniel Talbott (an employee)

just solved a problem:

Users are able to alter other accounts?

Matt (a customer)

just suggested an idea:

Comments for Comp'ing

Welcome to our new members

joined on March 05, 2010 06:34

joined on February 15, 2010 15:13

joined on January 21, 2010 20:58

joined on January 19, 2010 06:39

This is one of many support communities on
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This community created by Nathaniel Talbott over 1 year ago.