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Surprise surprise a Sprint Problem HA
I am sure that this comes to no surprise to the BBB, as Sprint is rated at an all time low. Their new CEO Dan Hesse has just made the situation worse by further agitating paying customers. It is as if Sprint has locked me in a cage and is poking me with a shocking device. I had agreed to remain a Sprint Nextel customer in return for a plan they gave me. They offered to give me a family plan with unlimited minutes that can have 5 lines sharing the unlimited minutes. I was going to cancel within the first 30 days, but decided against it after the excellent offer. Now I go to add a line to my account for 10 dollars, and an additional 30 dollars for a blackberry plan but of course this plan is no longer being offered (rubbish) and they will not hold up to their end of the agreement to allow up to 5 lines on this PLAN. I would like to cancel my services but am now bound to a contract which they will not hold up their end of. Is this fair. Of course not. But as Sprint like to put it F me, right Sprint?
I’m MAD
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Want to send your phone back to Sprint, but don't know the address to send it too?
There's someone selling a box with the return address on EBAY - the hardest thing to get is a return address from these guys. Look at this link: http://cgi.ebay.com/ws/eBayISAPI.dll?...
Best of Luck -
Inappropriate?SAME EXACT THING has happened to everyone with these plans. Sales is encouraging people to lie to customers. When they noticed they have been lied to, they are directed to telephone based customer service. Over the phone they will say:
"I don't know how they could have told you that. Are you sure you were getting up to 5 lines for $10, I've never heard of that."
Yep, no accountability anywhere. These people should be in prison. Gary Forsee & Dan Hesse should both be in prison.
I’m sick of sprint
