Double Charge for QuickPull Pro!!!!!!!!!
Why was I charged again for QuickPull Pro when it was supposed to be a free software upgrade... And why can't I contact SteelThorn directly to address this problem... I tried emailing the support link - got a reply stating that they no longer offer support through email. I also tried their 3 page pdf link to report a problem. The link did not work... This area was the only link that would open from their support page....
Official
Response
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Hi Kenneth,
You placed a brand new order under a different email address yesterday. I'll create a ticket in our internal support system and remind you of your original order's email address.
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-
Hi Kenneth,
You placed a brand new order under a different email address yesterday. I'll create a ticket in our internal support system and remind you of your original order's email address. -
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