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jsplatts
indifferent I’m annoyed Excl_1
jsplatts July 31, 2010 21:55

quickpull Free 4.04 scrolls backward!

I have been having some issues with my quick pull. I had issues with it saying " cross application communication" well I figured out how to fix that issue. But now that I have upgraded it to the 4.04 I think the scroll on my BB storm is backwards while I am in the program. I try to scroll down and it goes up... And when I try to touch a button it doesn't follow my finger on the screen. I do not have the problem with the rest of my storm. Also the keyboard is always open and it doesn't give me a option to hide the keyboard.
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  • Mike EMPLOYEE
    happy I’m happy
    Mike (Official Rep) August 02, 2010 22:18
    Hi, there. I'm sorry to hear you've been having trouble with QuickPull. Could you please go to Options -> About on your BlackBerry device and tell me the specific OS and Platform versions that you are running? Also, are you using a Storm or Storm2? Have you tried uninstalling the app and reinstalling it? If you upgraded QuickPull from an earlier version, sometimes the permissions settings get changed, and it is necessary to set them all to deny and then back to allow. Please follow the steps in this FAQ (http://faq.steelthorn.com/index.php?V...) to verify that the permissions are properly set. Please let me know if this helps. Thank you and I look forward to hearing back from you.
    Comment
    good solution! good solution! (undo)
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