quickpull pro update

Edit Subject

Hi there. Are you getting a specific error message? What type of BlackBerry are you using?

Hi Rachel,

Please check your permissions per this FAQ: http://faq.steelthorn.com/index.php?V...

Did you reboot after you uninstalled? Have a look at this FAQ: http://faq.steelthorn.com/index.php?V...

If you're still having issues please reply with a little more information and include your device type and OS version.

When I uninstalled the older version, I deleted three Quickpull files. One was named Quickpull, one was Quickpull Monitor, and there was one other Quickpull file (which I can't remember).

After that, I rebooted, installed the newer version, and rebooted again.

All the permissions are set as they are supposed to be, but whenever I click on Quickpull now, nothing happens. I think it might be because I deleted the other Quickpull files when I shouldn't have?

My phone is a Blackberry 8900 OS version 4.6

I have a Sprint BB Tour (4.7.1.57). I uninstalled the previous QP to upgrade to v 3.5.4.

When downloading I receive the following msg:
"The downloaded module is incompatible with data already stored on the device. Upgrade anyway (some applications may not function)?"

If I click Yes - QP does not even load. If I click No - the download is canceled and I still no longer have my working older version.

Please help!

I did the FAQ, stood on my head, counted to 10 10 times and still NOTHING!!! verizon storm os 5.