Reset is aborting - "java.lang"

Edit Subject

QuickPull Pro is aborting before reset occurs. The error message states "uncaught exception - java.lang.illegalArgumentException".

15 people have
this question +1

Answered

Official Response

EMPLOYEE

I’m helpful

Demote

Remove

Joey (Employee) October 20, 2009 19:17

Hi there,

Your device is probably managed by a BlackBerry Enterprise Server with a restrictive IT policy. Please having a look at this FAQ: http://faq.steelthorn.com/index.php?V...

Create a customer community for your own organization

Plans starting at $19/month

EMPLOYEE
I’m helpful

0

Edit

Delete

Remove

Official

Joey (Employee) October 20, 2009 19:17

Hi there,

Your device is probably managed by a BlackBerry Enterprise Server with a restrictive IT policy. Please having a look at this FAQ: http://faq.steelthorn.com/index.php?V...

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Hi there, Your device is probably managed by a BlackBerry Enterprise Server with a restrictive IT policy. Please having a look at this FAQ: http://faq.steelthorn.com/index.php?View=entry&EntryID=13

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
I’m undecided

0

Edit

Delete

Remove

Official

john.destefano October 29, 2009 15:42

My Storm is not ES-managed, and I'm still not able to use the latest beta version with OS 5.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

My Storm is not ES-managed, and I'm still not able to use the latest beta version with OS 5.

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Mick Richter October 29, 2009 18:10

I can't get Quick Pull to work past the error: Something went wrong. Aborting. See device log for more details.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I can't get Quick Pull to work past the error: Something went wrong. Aborting. See device log for more details.

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

John Wood October 31, 2009 05:51

I am getting same error as Mick. I have tried everything.

good answer! good answer! (undo)
- view -1 more comments
- Howard Bixler November 11, 2009 02:41
  
  Me too
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I am getting same error as Mick. I have tried everything.

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

MiataMike November 02, 2009 13:56

worked fine for 3 weeks, then got message about uncaught exception and reset not performed. When try a manual reset get the little timer icon for about 3 seconds then goes right back to normal operation without resetting or any error message.. USING TOUR, NOT ON ENTERPRISE SERVER OR OTHER IT MANAGEMENT. Tried uninstalling resently installed Roblock but did not help. Have not updated OS from orig 4.7 (verizon network)

good answer! good answer! (undo)
- view -1 more comments
- MiataMike November 02, 2009 14:53
  
  NOW RESOLVED: Did a battery pull, took much longer than normal to reboot when put battery in, but now Quickpull works normally - goes from timer to "please wait" popup to a reboot........
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

worked fine for 3 weeks, then got message about uncaught exception and reset not performed. When try a manual reset get the little timer icon for about 3 seconds then goes right back to normal operation without resetting or any error message.. USING TOUR, NOT ON ENTERPRISE SERVER OR OTHER IT MANAGEMENT. Tried uninstalling resently installed Roblock but did not help. Have not updated OS from orig 4.7 (verizon network)

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

john.destefano November 05, 2009 20:37

It may work for MistaMike, but he said he has not updated OS from orig 4.7. I have updated to 5.0 via Verizon, and QuickPull has been broken ever since (obviously not due to something QuickPull has done, but it no longer works all the same).

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

It may work for MistaMike, but he said he has not updated OS from orig 4.7. I have updated to 5.0 via Verizon, and QuickPull has been broken ever since (obviously not due to something QuickPull has done, but it no longer works all the same).

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Jason Parker November 09, 2009 14:25

My device is also not run by enterprise activation and I get the same message as Mick. This began when I upgraded to the 5.0 version of the blackberry software. This is one of the best applications out there, is there any way to get this working for the new software? I just purchased it too and that still didnt work. Please let me know as soon as you can. Thanks.

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

My device is also not run by enterprise activation and I get the same message as Mick. This began when I upgraded to the 5.0 version of the blackberry software. This is one of the best applications out there, is there any way to get this working for the new software? I just purchased it too and that still didnt work. Please let me know as soon as you can. Thanks.

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Edmund Cardoza November 18, 2009 17:06

I think the onus is on Quick Pull to fix this problem. After all, they are profiting from the BB OS. Anybody from Quick Pull listening?

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

I think the onus is on Quick Pull to fix this problem. After all, they are profiting from the BB OS. Anybody from Quick Pull listening?

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

H November 19, 2009 04:14

Everyone, try this:

http://faq.steelthorn.com/index.php?V...

Comment

good answer! good answer! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
What's the status of this question?

Everyone, try this: http://faq.steelthorn.com/index.php?View=entry&EntryID=26

How does this make you feel? Add Image

I'm
e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly
Cancel