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Kelly
sad I’m frustrated!
Kelly January 19, 2010 14:13

Storm Lock after 5.0 upgrade (I have my PIN!)

I upgraded to 5.0 for my Storm. I have my registration code but when entered it tells me it is invalid. My PIN has not changed. My email has not changed. (happens EVERY TIME Verizon sneezes!) Please advise!
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  • Tina EMPLOYEE
    happy I’m happy to assist.
    Tina (Official Rep) January 25, 2010 22:34
    Hi Kelly,

    Have you changed devices since your original purchase? If so, you will need to transfer your PIN to get a valid registration code. You can do this at http://steelthorn.com/support/. If you have not changed devices, please uninstall the version of StormLock on your device and reinstall it using the link below.

    http://tinyurl.com/stormlock

    Type your registration code (even if you don't see a cursor) and hit enter. StormLock should activate on the next call automatically. Please let me know if you still experience this issue.
    Comment
    good answer! good answer! (undo)
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