useless support...but decent products

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Hi Adam,

I am sorry you are having trouble with QuickPull Pro. Can you tell me what device model you are using, the OS version on your device, and what version of QuickPull Pro you upgraded to?

I look forward to hearing from you.

storm, 5.0.0 core, 5.0.0 system, 3.5.4 quickpull

Hi Adam,

You just need the OS 5 version of QuickPull which is currently in Beta. Please see this thread: http://feedback.steelthorn.com/steelt...

Or you can go directly to the FAQ and follow the instructions here: http://faq.steelthorn.com/index.php?V...

Enjoy!

So, i did this but the app will not self reset as per the schedule or manually

any ideas??

Hello Adam,
Did you uninstall prior versions prior to installing a new version of QP? This is important to do.
Then be sure to do the following exactly:
1. Go to Options > Applications and highlight QuickPull in the list.
2. Press Menu > "Edit Permissions".
3. Set all three categories to "Deny".
4. Menu > Save.
5. Repeat steps 1-4 but set all permissions to "Allow".
6. Do a real battery pull.
This should resolve any issues you are having.
Best Wishes!
Kara

3 times you have told me to do this and 3 times i am telling you it dont work???

getting frustrated now

Hi there Adam,
Sorry you're having difficulty. This is thoroughly tested, so there might be something else going on unrelated. Did you uninstall prior versions before installing the latest version? You must follow the directions exactly. Can you post the device logs? There are directions on how to do this here:
http://faq.steelthorn.com/index.php?V...

Best Wishes~Kara :)