“Get Satisfaction for Facebook gives our customers a support mechanism right where they are.”
Joseph Alminawi
Community Manager, OMGPOP
“As we researched the various alternatives, it became obvious that customers enjoy Get Satisfaction from a product standpoint. Customers would have a great experience with one company that used Get Satisfaction, then, they would seek out other companies using Get Satisfaction when looking for where to take their business.”
JR Gast
Director of Customer Support
“Our results from using Get Satisfaction have exceeded our ongoing expectations and we're extremely pleased.”
Aaron Patzer
Mint.com Founder & CEO
“In our opinion, Get Satisfaction is one of the best social media feedback tools available today. Our customers love it because it creates a dedicated place where they can be heard and have a direct connection with our engineering team.”
Benjamin Gauthey
Digital Marketing, Microsoft Corp.
“After hearing about how we've benefited from using Get Satisfaction, all of our product managers are figuring out how they can incorporate it into their offerings. It's all worked out better than I ever could have imagined.”
Katie Moore
Product Marketing Manager at TechSmith
“The transparency we’ve enabled with Get Satisfaction not only positively impacts our customers, but it also allows people to better understand us as a brand before applying. This has allowed us to increase conversation.”
Philipp Postrehovsky
Online Community Manager at Mogo
“Get Satisfaction increases the value of our Fan Page by allowing us to scale customer support in a way that wouldn't be possible with Facebook alone.”
Arielle Hoffman
Community Manager, Posit Science
“Get Satisfaction was one of the final pieces of the jigsaw in making us an open-book company that’s truly customer centric.”
Scott Weavers-Wright
Kiddicare CEO
“Our results from using Get Satisfaction have exceeded our ongoing expectations and we're extremely pleased.”
Aaron Patzer
Mint.com Founder & CEO
“In our opinion, Get Satisfaction is one of the best social media feedback tools available today. Our customers love it because it creates a dedicated place where they can be heard and have a direct connection with our engineering team.”
Benjamin Gauthey
Digital Marketing, Microsoft Corp.
“After hearing about how we've benefited from using Get Satisfaction, all of our product managers are figuring out how they can incorporate it into their offerings. It's all worked out better than I ever could have imagined.”
Katie Moore
Product Marketing Manager at TechSmith
“As we researched the various alternatives, it became obvious that customers enjoy Get Satisfaction from a product standpoint. Customers would have a great experience with one company that used Get Satisfaction, then, they would seek out other companies using Get Satisfaction when looking for where to take their business.”
JR Gast
Director of Customer Support
The Hohm team implements self-service support and a dynamic knowledgebase.
TriNet completely transformed their customer support experience in under 90 days.
TechSmith launches a Mac beta with full community support and instant customer feedback.
Posit Science's customer community helps decrease support tickets by 30%.
Blockbuster game Minecraft manages explosive growth with a community of 16,000 gamers.
Industry leader increases satisfaction and streamlines social support with our Salesforce integration.
Loyola easily scales support for 6000 students and faculty.
Fundraising platform uses community support to empower nonprofits to engage their supporters.
Social media campaign platform scales to thousands while decreasing support tickets by 55%.
