SPF 4.6.1845 bluescreens in Win XP SP3 - reported error is STOP 0x0000008e (0xc0000005, 0xa6e03b60, 0xa3b431bc, 0x00000000) in SbFw.sys
This happens when I'm running the beta of Google Chrome and using a Cisco VPN client to access work, but only started today: I've been using the same configuration for several days without bluescreens.
There are no other firewalls running beside SPF. I'm using VIPRE 3.1.2315 for antivirus and antispyware.
The bluescreens occur randomly (not on boot-up), but seem to kick in shortly after I start Chrome.
Relevant extracts from SPF's error.log:
[01/Oct/2008 14:59:26]
[01/Oct/2008 14:59:27] +------------------------------------+
[01/Oct/2008 14:59:27] Parsing log file ==> 'network'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'system'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'ids'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'web'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'hips'.
[01/Oct/2008 14:59:27] >> Done.
[01/Oct/2008 14:59:27] +------------------------------------+
[01/Oct/2008 14:59:27]
[01/Oct/2008 14:59:27] +------------------------------------------+
[01/Oct/2008 14:59:27] | Service start |
[01/Oct/2008 14:59:27] +------------------------------------------+
[01/Oct/2008 14:59:27] Sunbelt Personal Firewall 4.6.1845 T.
[01/Oct/2008 14:59:27] © 2002-2008 Sunbelt Software, Inc. Web site
http://www.sunbeltsoftware.com/
[01/Oct/2008 14:59:27] System: Windows XP.
[01/Oct/2008 14:59:27] Config.cpp: GUI #11: Internal error: Cannot read from the hosts file
[01/Oct/2008 14:59:27] {CFirewallSDK::GetAdapters} Error [0x80070057]: '(null)' --> 'The parameter is incorrect.'.
...and from debug.log:
[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Entry...
[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Installed Date: 2007-04-21T08:33:42Z
[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Expiration Date: 2009-07-03T00:00:00Z
[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Exit: License Expired: false, Trial Expired: false, About to Expire: false, About to Expire Days: 0
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Entry...
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Installed Date: 2007-04-21T08:33:42Z
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Expiration Date: 2009-07-03T00:00:00Z
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Exit: License Expired: false, Trial Expired: false, About to Expire: false, About to Expire Days: 0
The bluescreen occurred in this case at 01/Oct/2008 18:28:00 or so, so there don't appear to be any errors logged immediately preceding it.
I have a MEMORY.DMP file from the last bluescreen: it's 2.74 GB in size - 1.45 GB after gzip'ing - but I can upload it if it'll help with the debugging process.
Please let me know if you need any further details from me to help debug this behavior.
Thanks,
Doug