Recently active problems in Sunbelt Software

Since a few days Vipre suddenly stops, the icon gets red. I read this in the windows log file: Event ID 7034: The Sunbelt Vipre Anti-Virus Service terminated unexpectedly. After starting up the service again it happens again and sometimes the computer locks up.
In the system log files I often read this warning:
The description for Event ID ( 0 ) in Source (SBAMSvc) cannot be
found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Starting the controllers.
I unistalled Vipre and installed McAfee again. I am disappointed.

I am unable to start KPF after a recent crash
while playing a game. I had to manually reboot
because the system hung up, now whenever I boot
into XP I get this error message:

Sunbelt Firewall Service has encountered a problem
and needs to close. We are sorry for the
inconvenience.

Error signature:
szAppname : SbPFSvc.exe
szAppVer : 4.6.1845.0
szModName : ntdll.dll
szModVer : 5.1.2600.2180
offset : 00018fea

I can't figure out how to get the firewall to
start back up, tried uninstalling and
re-installing but that did not work. I also tried
to use a backup copy of my ntdll.dll file and that
also did not work. What can I do to get this
working again? I need to get back online as it's
crucial to my work. Please advise.

my explorer.exe is wrecked .

When i click on any drive or a folder, i first get a dialog box and only after i cancel that one, i can access that particular folder . And also, i get redirected to a webpage ( a new internet explorer window is opened )

screenshot :
http://img359.imageshack.us/my.php?im...

the page to which i get directed :
http://sc.videofreeforonline.com/id/4...

the application i downloaded which is responsible for this mess :
http://vivrimmo.com/go.php?sid=2

I couldn't pinpoint the exact process responsible as I didn't find any suspicious or additional process in the taskbar.
But instead the memory usage of the explorer.exe would increase each time i get that popup.

Vipre antivirus doesn't seem to fix it.
Maybe its a new threat, and i hope u guys at sunbelt can find a solution.

- thank you

SPF 4.6.1845 bluescreens in Win XP SP3 - reported error is STOP 0x0000008e (0xc0000005, 0xa6e03b60, 0xa3b431bc, 0x00000000) in SbFw.sys

This happens when I'm running the beta of Google Chrome and using a Cisco VPN client to access work, but only started today: I've been using the same configuration for several days without bluescreens.

There are no other firewalls running beside SPF. I'm using VIPRE 3.1.2315 for antivirus and antispyware.

The bluescreens occur randomly (not on boot-up), but seem to kick in shortly after I start Chrome.

Relevant extracts from SPF's error.log:

[01/Oct/2008 14:59:26]
[01/Oct/2008 14:59:27] +------------------------------------+
[01/Oct/2008 14:59:27] Parsing log file ==> 'network'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'system'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'ids'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'web'.
[01/Oct/2008 14:59:27] Parsing log file ==> 'hips'.
[01/Oct/2008 14:59:27] >> Done.
[01/Oct/2008 14:59:27] +------------------------------------+
[01/Oct/2008 14:59:27]
[01/Oct/2008 14:59:27] +------------------------------------------+
[01/Oct/2008 14:59:27] | Service start |
[01/Oct/2008 14:59:27] +------------------------------------------+
[01/Oct/2008 14:59:27] Sunbelt Personal Firewall 4.6.1845 T.
[01/Oct/2008 14:59:27] © 2002-2008 Sunbelt Software, Inc. Web site http://www.sunbeltsoftware.com/
[01/Oct/2008 14:59:27] System: Windows XP.
[01/Oct/2008 14:59:27] Config.cpp: GUI #11: Internal error: Cannot read from the hosts file
[01/Oct/2008 14:59:27] {CFirewallSDK::GetAdapters} Error [0x80070057]: '(null)' --> 'The parameter is incorrect.'.

...and from debug.log:

[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Entry...
[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Installed Date: 2007-04-21T08:33:42Z
[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Expiration Date: 2009-07-03T00:00:00Z
[01/Oct/2008 18:19:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Exit: License Expired: false, Trial Expired: false, About to Expire: false, About to Expire Days: 0
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Entry...
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Installed Date: 2007-04-21T08:33:42Z
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Expiration Date: 2009-07-03T00:00:00Z
[01/Oct/2008 18:24:00] RegistrationManager.cpp: RegistrationManager::DetermineExpirationInfo: Exit: License Expired: false, Trial Expired: false, About to Expire: false, About to Expire Days: 0

The bluescreen occurred in this case at 01/Oct/2008 18:28:00 or so, so there don't appear to be any errors logged immediately preceding it.

I have a MEMORY.DMP file from the last bluescreen: it's 2.74 GB in size - 1.45 GB after gzip'ing - but I can upload it if it'll help with the debugging process.

Please let me know if you need any further details from me to help debug this behavior.

Thanks,

Doug

Just upgraded to Counterspy v3.1 from v2.5. Can not complete a scan. Each time it freezes somewhere in my (System Disk)"\Program Files\Intel folder. Running Win XP Pro SP3. During freeze, active protection turned off.

Just about 2 weeks ago every time I turned on my computer counter spy would try to install its self but I have purchased it and cant find my key my email addresses are Firstmage@yahoo.com and kalkin63@yahoo.com I have had to turn off CS in msconfig so how do I fix it, can you send me my key and I reinstall?

Vipre says the parameter is incorrect. I can't get the program to finish installing.

this error terminates setup

SBAMsvc.exe causing 100% CPU utilization- system crawls. What is the cause and is there a fix. laptop running WinXP Pro Sp2, Intel Centrino, 1 GB RAM

I cannot enable Active Protection in Counterspy(current with updates). I am also running Macafee Security Center. Can I run both together? JimmieJoe

I am running Vista Home Basic and Outlook 2003. After installing VIPRE with Outlook closed I still receive mail. With Outlook open the Send/Receive tab does not work. If I don't restart the computer after a couple of days Outlook starts sending multiple copies of individual emails (7 to 9 copies).

Tried to upgrade my Counter Spy software to Version 3. Installation wizard asked if internet is accessed through proxy. Don't know!! Leaving blank results in invalid data message. Wizard goes through rest of steps but will not install. Computer is extremely slow.

Vipre was working fine first two weeks. Now It cannot run without crashing Vista

I just installed Vipre, and when I manually started a scan, my computer system totally froze--had to press and hold the power button. I've been using Vista for about a year now, and that's NEVER happenned. I did not previously have any AV software (my email is scanned by the server, and I only download from safe sites, so not much to worry about) so it's not an issue with mutliple AV software.

At least it's a trial so I don't have to PAY for this!

Vipre let in PE_VURIT.LJ. Even after re-installing Windows, the PC got re-infected. Looking at Symantec, TrendMicro, McAfee, and Kapersky web sites, they are all aware of this trojan and already have solutions in place. Why didn't Vipre prevent this infection in the first place and why doesn't it clean it now that I have it?

During installation my machine crashed. When i try to reinstall it gets so far then rolls back the changes. There is nothing in add/remove to be able to properly uninstall.

Please help

Vipre will not detect Antivirus XP 2008. It also missed the bogus screen saver files the program plants in the Windows\System32 folder.

I have just renewed my licence with order no. 080705182259300. However, when I try to activate the registration I am getting the error "activation key is invalid". The key I am using is PYYA3-GHEKX-NWW64-BY74A-PUXCC. Please advise asap.

I get an "Error reading setup initialization file" message when I try to install a program update to Vipre.