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"Sunbelt Software Anti Malware Service stopped working and was closed"
Everytime I start Vista I get "Sunbelt Software Anti Malware Service stopped working and was closed". Vista trys to find the solution which is a link to the Sunbelt homepage. Then I found this forum.
Event Log:
Log Name: Application
Source: Application Error
Date: 2/04/2009 9:05:27 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SYDVINCENTB-A9.ntstar.com
Description:
Faulting application SBAMSvc.exe, version 3.1.2711.0, time stamp 0x49c05a8c, faulting module SBAMSvc.exe, version 3.1.2711.0, time stamp 0x49c05a8c, exception code 0x40000015, fault offset 0x0006eec7, process id 0x338, application start time 0x01c9b315aa1a75b5.
Event Xml:
<event>
<system>
<provider name="Application Error">
<eventid>1000</eventid>
<level>2</level>
<task>100</task>
<keywords>0x80000000000000</keywords>
</provider><timecreated>
<eventrecordid>10785</eventrecordid>
<channel>Application</channel>
<computer>SYDVINCENTB-A9.netstarnetworks.com</computer>
</timecreated><security>
</security></system>
<eventdata>
<data>SBAMSvc.exe</data>
<data>3.1.2711.0</data>
<data>49c05a8c</data>
<data>SBAMSvc.exe</data>
<data>3.1.2711.0</data>
<data>49c05a8c</data>
<data>40000015</data>
<data>0006eec7</data>
<data>338</data>
<data>01c9b315aa1a75b5</data>
</eventdata>
</event>
HELP!
Ben
Event Log:
Log Name: Application
Source: Application Error
Date: 2/04/2009 9:05:27 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SYDVINCENTB-A9.ntstar.com
Description:
Faulting application SBAMSvc.exe, version 3.1.2711.0, time stamp 0x49c05a8c, faulting module SBAMSvc.exe, version 3.1.2711.0, time stamp 0x49c05a8c, exception code 0x40000015, fault offset 0x0006eec7, process id 0x338, application start time 0x01c9b315aa1a75b5.
Event Xml:
<event>
<system>
<provider name="Application Error">
<eventid>1000</eventid>
<level>2</level>
<task>100</task>
<keywords>0x80000000000000</keywords>
</provider><timecreated>
<eventrecordid>10785</eventrecordid>
<channel>Application</channel>
<computer>SYDVINCENTB-A9.netstarnetworks.com</computer>
</timecreated><security>
</security></system>
<eventdata>
<data>SBAMSvc.exe</data>
<data>3.1.2711.0</data>
<data>49c05a8c</data>
<data>SBAMSvc.exe</data>
<data>3.1.2711.0</data>
<data>49c05a8c</data>
<data>40000015</data>
<data>0006eec7</data>
<data>338</data>
<data>01c9b315aa1a75b5</data>
</eventdata>
</event>
HELP!
Ben
I’m sad
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Inappropriate?Hi Ben,
Was this for the Home version of VIPRE or the Enterprise version? Version 3.1.2711.0 is an enterprise version number.
For assistance with our enterprise products, we have a public VIPRE Enterprise Discussion Forum which is closely monitored by much of our VIPRE Enterprise team. It’s a place where valuable information is discussed between our customer’s and our staff. Topics like unforeseen environmental issues, workarounds, and fixes can all be found here. Customers who subscribe to this discussion forum will also be the first that are notified on product announcements in regards to software upgrades, threat definition updates, and features that will be added in future releases. Here is the link to subscribe to our forums.
http://www.sunbeltsoftware.com/Commun...
Regards,
Jason Layman -
Inappropriate?Hi Jason,
It is Enterprise version 3.1 beta 6 (version 3.1.2711.0). I have asked my support desk here at work before and they simply upgraded to the latest version and that worked for a little while - about a week. Cheers
Ben -
Inappropriate?Hi Ben,
If VIPRE is still acting up, please contact our support department directly and we'll help you out.
Email: Support@sunbeltsoftware.com
Phone: 877-673-1153
Regards,
Jason Layman
