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cannot download new software update
continuous service error: download of new software version failed because of internet connection problem
I’m frustrated
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Inappropriate?I have the same problem. I spend hours on a dialup downloading the update, and get a failure message. this has happened for about a week. Very frustrating. It isn't my ISP. Other data was sent and received without a problem.
As of now, I have no anti virus program. Apparently my old definitions were deleted in the process. Right now I am a very dissatisfied customer.
I’m frustrated and angry
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Inappropriate?Hello, I apologize for the inconveniences.
This can happen if the download to the upgrade is impartial and/or corrupted. A simple solution to this problem would be to uninstall the old version from the Windows add/remove programs and reinstall. Please use one of the links below to download the correct application.
VIPRE: http://go.sunbelt-software.com/?linki...
CounterSpy: http://go.sunbelt-software.com/?linki...
Make sure to Save the file first and then run it to begin the install.
If you any further problems please feel free to contact our support team at support@sunbelt-software.com or by Phone at 1-877-673-1153 and we will have someone work directly with you.
Thanks,
~Tim
