Can't copy or move files across the local network
I had an existing network and installed Sunbelt PFW on some PCs although I cannot install it on one using XP64.
Since then, several PCs on my network just disappeared from view on other PCs. I have one PC running XP32 which I use as a storage and simple printer server and that is still accessible on the LAN, but that one does not yet have PFW installed.
I managed to partly setup the network again by re-running the Network Setup Wizard and just re-defining the workgroup to the same setting as before.
This has left me with folders and files with sharing permissions that I can see and I can even load and save the files into applications across the LAN, but I cannot copy the files or folders from one PC to another or copy or move files on one PC using another to command the task. I just get a message - Security alert - Your current security settings do not allow this action, which I presume is coming from PFW? Can someone help me to set this right, because despite reading the help, Knowledge Base etc. files, I can't see where the setting is wrong.
FWIW Printer and file sharing is set on and printing works OK.
Regards,
Alan.
Since then, several PCs on my network just disappeared from view on other PCs. I have one PC running XP32 which I use as a storage and simple printer server and that is still accessible on the LAN, but that one does not yet have PFW installed.
I managed to partly setup the network again by re-running the Network Setup Wizard and just re-defining the workgroup to the same setting as before.
This has left me with folders and files with sharing permissions that I can see and I can even load and save the files into applications across the LAN, but I cannot copy the files or folders from one PC to another or copy or move files on one PC using another to command the task. I just get a message - Security alert - Your current security settings do not allow this action, which I presume is coming from PFW? Can someone help me to set this right, because despite reading the help, Knowledge Base etc. files, I can't see where the setting is wrong.
FWIW Printer and file sharing is set on and printing works OK.
Regards,
Alan.
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Inappropriate?Hello WurliTzerwilly,
Thank you for contacting technical support.
The quickest way you can verify if SPF is causing any blockage of a program or feature is to disable the firewall. The way you disable the firewall is by right-clicking the blue shield in the bottom right hand corner and selecting "disable firewall." If doing this doesn't solve the problem, then the problem is coming from another program or Window's option.
If you double click the Firewall's blue icon shield, it should bring up the configuration screen. Once that's open, click on the "Network Security" button, and on the list of applications look for "Microsoft File and Printer Sharing." Make sure this application is permitted.
Let us know if the problem continues.
Warm Regards,
Eric Milliot
Tier I Consumer Technical Support
SUNBELT SOFTWARE
Email: support@sunbelt-software.com
Voice: 1-877-673-1153
Fax: 1-727-562-5199
Web: http://www.sunbelt-software.com
Physical Address:
33 N. Garden Ave.
Suite 1200
Clearwater, Fl 33755
United States
I’m confident
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Inappropriate?Hi Eric.
You're right. It isn't a PFW problem. I disabled the firewall and the problem still exists.
It is just such a coincidence that after I installed PFW the network disappeared and after I set some parameters, I was able to rebuild part of the network, just leaving me with this last problem.
If there are any suggestions as to how to resolve it, I'd be grateful to know. :-)
Regards,
Alan.
I’m undecided
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Inappropriate?Hello WurliTzerwilly,
One step that is commonly missed is enabling the network file and printer sharing componet. Here is a screen shot of what I'm referring to. By going to "Network Connections," then "Advanced" and selected "Optional Windows Network Componet."
After installing this componet, make sure you once again, re-run the Network Setup Wizard. I would suggest to try resetting all the other equipment including the router and other computers.
Sincerely,
Eric
I’m confident
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Inappropriate?Hi Eric.
Sorry to say that although I did what you have suggested, it hasn't cured the security problem. However, knowing that Networking sometimes takes a little while to propagate, I'll try it again a little later.
Regards,
Alan.
I’m undecided
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Inappropriate?Hello Alan,
I'm sorry to hear that there are still problems getting the connection established between the computers. One more thing I could suggest would be to verify there aren't any other firewalls installed on the "hidden devices" list found in your device manager list. This is found going to control panel/system/device manager-go into View/show hidden devices. Here is a screen shot of what I'm talking about.
Let me know if there is anything else we can help you with.
Sincerely,
Eric
I’m confident
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