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can't update, can't enable active protection
i download counterspy v3 and install it....i also have McAfee Total Protection 2009 installed. when i try to enable active protection on counterspy it says that there will be conflict with mcafee and counterspy and also i cannot update counterspy after installing..it says cannot find internet connection but i am able to use the internet please help me
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Inappropriate?Hello lp342,
Thank you for contacting technical support.
To allow Counterspy to connect to the internet, you may need to permit it through the Mcafee firewall.
In regards to the conflict, it's recommended you are protected with only one active protection type feature. Mcafee may have another name for this feature, but what it does is monitor your system as you use it looking out for malware.
Warm Regards,
Eric Milliot
Tier I Consumer Technical Support
SUNBELT SOFTWARE
Email: support@sunbelt-software.com
Voice: 1-877-673-1153
Fax: 1-727-562-5199
Web: http://www.sunbelt-software.com
Physical Address:
33 N. Garden Ave.
Suite 1200
Clearwater, Fl 33755
United States
I’m confident
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Inappropriate?oh and i do that through control pannel and firewall? -
Inappropriate?Ip342, you seem to be having a few problems or questions with our products, please contact us directly at support@sunbeltsoftware.com so that we can assist you with them.
