Counter Spy will not delete quarantined risks

Hi Ishkennedy,

Thanks for posting. Please follow the instructions below to delete an item from quarantine.

Open CounterSpy,
Go to View > Manage Malware > Quarantine,
Select the threat you want to remove,
Click the "Delete from Computer" button

C:\Documents and Settings\All Users\Application Data\Sunbelt\AntiMalware\Quarantine
(NOTE: Application Data is a hidden folder, to view click on Tools > Folder Options > View tab > Check 'Show hidden files and folders' > Apply.)

*Note: for Vista users the location is: C:\ProgramData\Sunbelt\AntiMalware\Quarantine

If you need further assistance please feel free to contact our support team at support@sunbelt-software.com or by Phone at 1-877-673-1153 M-F 9am-6pm EST and we will have someone work directly with you. Please reference ticket id 001-00-245216

Thanks,
~Tim