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counterspy won't initialize
Re: Counterspy v2. I get the following message when I click on the counterspy icon: "Failed to initialize the scan engine. The service may not be running or may be already running a scan." (Nothing is running when I display task manager.) I am running a purchased copy with Windows XP, service pak 2.
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Inappropriate?Hey Warsaw,
Thanks for posting. It would be best to do a clean install of the new CounterSpy 3.
Go to: Start menu/Control Panel/Add or Remove Program and Uninstall CounterSpy
Restart computer.
Reinstall from the link below
http://go.sunbelt-software.com/?linki...
Save this file to your desktop and then double-click the installer file to install CounterSpy 3 Please make sure that all other security applications are shutdown or disabled before installing CounterSpy v3 to avoid potential conflicts during the installation.
If you have any further problems please feel free to contact our support team at support@sunbelt-software.com or by Phone at 1-877-673-1153 M-F 9am-6pm EST and we will have someone work directly with you. Please reference ticket id 001-00-243515.
Thanks,
~Tim
1 person says
this solves the problem
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Inappropriate?Tassie I also had this problem, solution worked OK.
See my log on this pagw
I’m thankful
