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Does window washer manufactured by webroot work with vipre? I've noticed that window washer doesn't load in the system tray anymore after installing vipre. If I try and load window washer my computer slows down to a snail's pace. Help:(
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Inappropriate?Hello Sparkie,
Thank You for posting.
I am sorry to hear that you are having trouble, Vipre should work fine with Windows Washer. Please add it to the always allowed list so Active Protection will not monitor it and see if the problem still persist. If you continue to have trouble please contact our support dept so we can gather logs from you.
Please open Vipre and click on the Manage tab at the top, please open Always Blocked List, Locate your program and change it to Always Allow.
If it is not in there proceed to the following step below.
Please click on the Manage Tab at the top, please open Always Allow
Click the ADD button
Please click the circle for Allow Entire Folder then click Browse to the left.
Locate the folder of the program that is being blocked usually
C:/Program Files/Windows Washer/
Please contact us directly if this does not work for you.
Warm Regards,
Perry
email: support@sunbeltsoftware.com
Voice: 1-877-673-1153 Ext 500
Ticket#001-00-239542
