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Error Reading Setup Initialisation File (VIPRE v3.1.2416) XP SP2+
Vipre prompts for user to upgrade (currently I am running v.3.1.2416) - New software has been downloaded when shall we install ...etc - follow prompts to install upgrade - this shuts down existing runtime - followed by the following error - "Error reading setup initialisation file" <ok>.
I manually restart current version of Vipre and the prompt process come up - Instead of answering NOW to the install upgrade prompt I choose upgrade LATER.
This situation can not be left to go on for ever - I have un-installed and re-installled - same results. This problem started with the major release some 10 - 15 days ago.
What can be done to resolve this...?
Thanks
Rick</ok>
I manually restart current version of Vipre and the prompt process come up - Instead of answering NOW to the install upgrade prompt I choose upgrade LATER.
This situation can not be left to go on for ever - I have un-installed and re-installled - same results. This problem started with the major release some 10 - 15 days ago.
What can be done to resolve this...?
Thanks
Rick</ok>
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Inappropriate?Hello Rick,
Thank you for contacting technical support.
I’m sorry to hear that you’ve been having problems installing the upgrade to Vipre. “Error reading setup initialization file,” this is a problem of the downloaded file being corrupt.
The solution to this problem is to download the file again. Here is a link for the most up-to-date version of Vipre. http://www.sunbelt-software.com/suppo...
Let me know if you have any further problems.
Warm Regards,
Eric Milliot
Tier I Consumer Technical Support
SUNBELT SOFTWARE
Email: support@sunbelt-software.com
Voice: 1-877-673-1153
Fax: 1-727-562-5199
Web: http://www.sunbelt-software.com
Physical Address:
33 N. Garden Ave.
Suite 1200
Clearwater, Fl 33755
United States
I’m confident
