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firewall will not install; i have a 64 bit system (vista)
firewall will not install; i have a 64 bit system
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Inappropriate?Hi barbh,
Thanks for posting. Sunbelt Personal Firewall 4.6 DOES NOT run on:
* Any 64 bit Versions of Windows
* Windows 2003 Server
* Windows 2000 Server
* Windows NT4
* Windows Me
* Windows 98
* Windows 95 -
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Inappropriate?I am in the same boat - I spoke to Stefanie and Eric who were both very helpful, but in this case, they suggested just checking the main Sunbelt website for updates. Unfortunately I bundled Sunbelt firewall with VIPRE and there was nothing to indicate incompatability with Vista 64 bit. C'mon Sunbelt - you need to get this resolved ASAP
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Inappropriate?Mike and Dave,
The 64 bit version of the firewall is going to be coming out very soon. If you've purchased the firewall and can't use it because you're on a 64 bit system you can contact our Online Shop at onlineshop@sunbeltsoftware.com to request a refund but keep an eye on our website as the 64 bit version will be release shortly.
1 person says
this solves the problem
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This solves the problem
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Thanks Nick - I'm happy to wait until Q2. However it would be good if it was obvious when purchasing SPF that it wasn't supported on 64 bit systems. It does say Vista compatible and most new Vista systems are 64 bit now. Thanks -
Inappropriate?Dave,
Sorry for any confusion. If you go to the website for the firewall here:
http://www.sunbeltsoftware.com/Home-H...
and click on requirements it states that the firewall does not run on 64 bit systems.
If you'd like to wait till the firewall is available on 64 bit systems, your subscription won't activate until you've entered your activation key into the software so your subscription time won't be counting down until it's activated.
