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Help!
Install shield stops me from using adobe and to click on links to documents sent to me. How can I get Vipre to let Adobe work?
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Inappropriate?Thank you for your post!
I am sorry to hear about this problem.
What we need to do is let VIPRE know that this is a program you want to run, and to do that we need to add the file being identified to the VIPRE Allowed List.
1. Within VIPRE, go to View > Manage Malware > Always Allowed.
2. From here you will be in the “Always Allowed” list, which lists everything you have set VIPRE to ignore, whether it be through an Active Protection popup or a scan.
3. To manually add something to the list, select the “Add” button at the bottom.
4. Now you will have to navigate to the folder of the program you want to allow, which is the first option. If its just a single file, select the third option, Allow files by file name only, and navigate to the specific file. If you are unsure what file or folder to add, just email me back with the information VIPRE flagged, and I’ll let you know what to add.
Once you have added the Adobe file, you should see it listed in the Allowed List section and VIPRE should not flag this file or program anymore.
Please let me know if you need any further assistance.
I’m confident
