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Help with my Vipre not starting up
Vipre is using 99 of my cpu. Vipre start screen will start but tell me all resources are being used. hit switch and it pulls up the start menu. hit retry and nothing.
running xp
running xp
I’m confused
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Inappropriate?Thank you for contacting Sunbelt Software. Due to a large change in the definition files posted last night, some customers are experiencing high CPU usage during the application of the definition files.
To correct this issue, please run the following utility to disable the services. You be prompted to reboot the system.
http://www.sunbelt-software.com/suppo...
After rebooting run the following utility to replace the definition files.
http://www.sunbelt-software.com/suppo...
When the second utility is finished running, please run this utility to enable the services. You again will be prompted to reboot the computer.
http://www.sunbelt-software.com/suppo...
When Windows restarts, everything should be back to normal. I apologize for the inconvenience. -
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Inappropriate?Hi Christy,
One of my scripts wasn't working correctly. I had a typo in one I fix it and re-posted them.
If you continue to have the problem. Run the first link then uninstall Vipre through add/remove programs.
Then reinstall from the following link.
http://go.sunbeltsoftware.com/?linkid... -
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Inappropriate?uninstall and reinstalled now computer says i have no antivirus installed. tried to enable again and still nothing. no antivirus installed??? I can see the icon but I can not open it. Question when uninstalling it asked if i wanted to keep data files should I have said no? If I say no would I need a new registration code??
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Inappropriate?thought maybe there was a problem with firewall on so i turned it off. now i can see SBAMSvc.exe in task manager and its using 99 again
I’m frustrated
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Inappropriate?Hi Christy,
Sorry to hear you are still running into trouble. Go ahead and uninstall VBipre again and choose the option to remove all the information.
We are releasing a new version today, so reinstall from the following link.
http://www.sunbelt-software.com/suppo...
After reinstalling, you will be asked for your registration key. If you need this contact us directly here in support at support@sunbelt-software.com
We'll be able to help you -
Inappropriate?We are searching old emails for the registration key but so far it is working on the free 15 day trial
great news
I really like viper and we have had it for a few months now. in fact we have it on 2 of the computers here and only one started this problem the other one is still doing fine ??
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Inappropriate?Hi Christy,
Glad to hear it's working. The problem started with an update, so the other computer may not have received it. We pulled it off the server pretty quickly.
If you email us at support@sunbeltbelt-software.com or onlineshop@sunbelt-software.com
we can look up your key for you, by your name and email address.
Thanks for your patience.
