Loading Profile...
How can I push an agent to a Windows XP workstation on a different network/domain?
How can I push an agent to a Windows XP workstation on a different network/domain? I also tried using the Deployment Package option and manually executing the install at the remote workstation but after the restart, Vipre agent does not seem to start automatically.
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?You will need to create a policy that the agent reports to the server by IP address for policy and updates on the agent setting tab. If you are crossing domains the DNS my give you some issues. If you use the Save as IP setting it takes DNS out of the picture.
The issue you described with the service shutting down right after starting is by design if the agent cannot contact the server. You can test this by trying to telnet to the server from the workstation over port 18082 to do this open a command prompt and type in telnet servername 18082 replace the servername with the name of your server or the IP Address. If you can reach it by IP that means there is a problem with the DNS crossing domains.
If the telnet is successful you should be able to reinstall the agent with the setting to look for the server by IP address and the service should stay started.
Thank you,1 Comment
Add a comment
This answers the question
-
John, as a matter of fact, I did that (save as IP) thinking it should eliminate the issue but it did not. I can telnet fine from the workstation to the server on port 18082 using the server IP address. When I try to reinstall the agent using a push deploy and select the computer (which it lists on the domain tree), it says "unable to resolve IP address for the selected computer". I get the same error as well even when I try to type in the target IP in the Manual Entry box. -
Inappropriate?We would like to take a closer look at your diagnostic logs and configuration settings to help expedite a resolution. Please contact our support lines at 877-673-1153 or via email at support@sunbeltsoftware.com and we will have a ticket created for you. We look forward to hearing from you soon.
Thank you.
