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How come my subscription has expired but I have over 650 days left?
Recently in the last day, counterspy says my subscription has expired when I know it's good for at least another 650 days
I’m confused
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Inappropriate?It is possible your registration got knocked out by an update. Try to re-register the software and see if it recognizes the days remaining.
1.) Open the CounterSpy program
2.) Click on 'Help' followed by 'Register'
3.) Enter your key, name and email address and click OK.
Please let me know if this solves the issue.1 Comment
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This answers the question
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I get an error box that says "CounterSpy was unable to activate due to an invalid activation key. Please check the key entered. Please contact Sunbelt Technical Support for assistance." -
Inappropriate?Charliechan,
Please send us an email at support@sunbeltsoftware.com so we can make sure you're using the correct key and that the key is working correctly. -
Inappropriate?I already have sent an email to you guys at the support address. -
Inappropriate?try re-installing it
