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I have renewed my iHateSpam, but it is not accepting it.
I renewed iHateSpam a few weeks ago and have also contacted support once before. It continues to notify me that my trial version has ended or it will ask for a registration #, which I do have. But it should not be doing this. I have paid for the renewal. Help!
I’m frustrated
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Inappropriate?Kim, thank you for posting your problem.
Sometimes after a renewal, the location on the computer where the registration key is stored can become corrupt.
In order to help you get this resolved, I need to know are you using Outlook or outlook express, and are you using Ihatespam 4 or Ihatespam 5?
If you have any questions please let me know.
Thanks,
Peter2 Comments
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This solves the problem
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Peter, I assume that it is 4. My version is 4.0.633. Thanks, Kim -
Hi Kim,
thank you for posting. the utility will work for the 4.0.633 version. -
Inappropriate?Kim,
You can run this utility and it will let you remove the corrupt registration information.
http://www.sunbelt-software.com/suppo...
Once it is done you can register again with your key, which is still valid, and it it will stop asking you to renew or re-register.
If you have any questions or continue to have problems please let me know.
Thanks,
Peter
