I would like a refund for VIPRE and Firewall

After installing VIPRE, I found that my photography programs (Picture Window Pro and ACDSee Pro) were both very sluggish in many actions -- the programs were not usefull. I even uninstalled and reinstalled Picture Window without success. I shut down VIPRE and firewall and both worked much faster, as did the rest on my machine. I reinstalled my Norton Security 2008, and everything remains running well. So I would like a refund for your products. Here is info from my email:

Order Number 081018072845110
Order Date Oct 18, 2008 7:28AM EST
Customer Number 18162452
Subtotal $39.90
Order Total $39.90
Payment Method PayPal

I'll include the registration keys or any other info if you like.

Thanks,

Gary Allegretta
43 Wendy Way
Portland, ME 04103