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VIPRE Antivirus + Antispyware

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Is there a patch or solution for SBAMsvc.exe consuming all resources?

Randomly Windows server 2003 Standard edition reports no resources available to open a process. This is a File Server for 15-20 users with 4 processors and 4GB RAM running Vipre 3.1.2711 client

When this occurs, the users begin to lose mapped drives and the console is either totally unresponsive or extremely slow and requires a reboot to function again

I’m anxioius to find solution

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jasonc replied on April 20, 2009 13:46

Hello,

We have identified a memory leak in the 3.1.2711 agent, which will be corrected in Hotfix 4. A beta of Hotfix 4 currently available, which will correct this situation.

The beta version solves the memory leak problem. The only difference between the beta version and the released version is that the released version will report that a reboot is required.

If you are having any slowness issues with servers or desktop machines, we recommend that you install this Hotfix.

There are two methods to implement this fix.

1. You can download the .msi install file and deploy it via policy. (Agent reboot REQUIRED)

2. You can download two files and manually copy them into the required directory. (Agent reboot recommended)

To download the .msi install file for VIPRE, click the following link:
http://www.sunbeltsoftware.com/suppor...

To download the .msi install file for CounterSpy, click the following link:
http://www.sunbeltsoftware.com/suppor...

To download the two files, click on the following link:
http://www.sunbeltsoftware.com/suppor...

Full directions on how to install each method are available in the zip files.

We hope that this information is helpful in correcting this situation.

Thank you.

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