My 4+ Computer Home License Only Works On 1 (One) Computer :(
Hello,
I love your IHateSpam product so much, I decided to buy a year's subscription for my whole family. I just got my IHateSpam Home License unlock code, and it worked beautifully on my computer, but when I went to use the same Home License unlock code on my wife's computer, it slapped me and said that the number was already in use (on my computer). I uninstalled IHateSpam from my wife's computer, and reinstalled it with the version 5 (yes, she's running Outlook 2k7) trial version from your website as before when I was trying it out, and it slapped my other cheek this time and told me the same thing.
I purchased VIPRE (for my family for the same reason, I love it!) and got my Home License unlock code (in the same e-mail as IHateSpam) and it worked like a charm on my wife's computer after having used the same number on mine that came in the e-mail (as it should be).
Would you mind reminding your licensing server that my unlock code is supposed to work with 4+ computers in my house, or work whatever hoodoo that you do to make silly problems like this go away for me?
Please let me know if you need any additional information from me to verify my account status (it is brand-new, only a couple hours old at the time of this writing).
Thank you very much, I look forward to hearing from you at your earliest possible convenience.
Cordially,
dee0jee
I love your IHateSpam product so much, I decided to buy a year's subscription for my whole family. I just got my IHateSpam Home License unlock code, and it worked beautifully on my computer, but when I went to use the same Home License unlock code on my wife's computer, it slapped me and said that the number was already in use (on my computer). I uninstalled IHateSpam from my wife's computer, and reinstalled it with the version 5 (yes, she's running Outlook 2k7) trial version from your website as before when I was trying it out, and it slapped my other cheek this time and told me the same thing.
I purchased VIPRE (for my family for the same reason, I love it!) and got my Home License unlock code (in the same e-mail as IHateSpam) and it worked like a charm on my wife's computer after having used the same number on mine that came in the e-mail (as it should be).
Would you mind reminding your licensing server that my unlock code is supposed to work with 4+ computers in my house, or work whatever hoodoo that you do to make silly problems like this go away for me?
Please let me know if you need any additional information from me to verify my account status (it is brand-new, only a couple hours old at the time of this writing).
Thank you very much, I look forward to hearing from you at your earliest possible convenience.
Cordially,
dee0jee
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?WIth the way Ihatespam 5 works we need to generate keys for the other machines, please email us at support@sunbeltsoftware.com
Put the ticket number 254555 in the subject line, either your key or order number in the body, and how many more keys you need so that we can generate them for you.
Loading Profile...


