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My Sunbelt Personal Firewall won't uninstall.
I can't uninstall Sunbelt Personal Firewall. It says: Error 2738: Could not Acces VBScript run time for custom action. System: WinXP 32 Bit
I’m frustrated
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Inappropriate?Hi humanexecuter,
it appears that for some reason VBScript is not registered on your computer . What you have to do is first of all find where vbscript.dll is. Is is usually found in C:\Windows\System32.Next you need to go to start -> all programs -> accessories -> command prompt.
Next type: cd C:\Windows\System32 (replace the dir if its different for you) and then type: regsvr32 vbscript.dll". It should then confirm that vbscript has been registered and the uninstall should now go through.
If you any further problems please feel free to contact our support team at support@sunbelt-software.com or by Phone at 1-877-673-1153 M-F 9am-6pm EST and we will have someone work directly with you. Please reference ticket id 001-00-247797
Thanks,
~Tim -
Inappropriate?that didnt work for me. I still have the problem and my computer just had a serious crash.
Thanks for trying.
mfanwy
I’m frustrated
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Inappropriate?Hi mfanwy,
I apologize for the inconveniences. Is your computer having the same problem as above, the error 2738? Are you trying to uninstall/reinstall the firewall, as well?
I'll also need to know what Operating system is on the computer.
Please feel free to contact our support team at support@sunbelt-software.com or by Phone at 1-877-673-1153 M-F 9am-6pm EST and we can have someone work directly with you.
Thanks,
~Tim
