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NEW VIRUS FOUND - Spyware Guard 2008
We have enterprise VIPRE on our LAN and today we have one PC with Spyware Guard 2008 which has totally locked up his PC. We've tried for over 1 hr now to logon with no success. We finally reached the windows XP Pro desktop but there's NO response to any mouse clicks or keyboard strokes. WHAT can we do to remove this infections ASAP please?
Thanks,
Shane Draper
Thanks,
Shane Draper
2
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Inappropriate?Thank you for contacting Sunbelt Software.
One of our support technicians will need to take a closer look at this issue. Please email support@sunbeltsoftware.com and we will have a support ticket created for you. Include your contact information, software version, and a brief description of the issue. One of our techs will contact you shortly.
We have a public Vipre Enterprise Discussion Forum which is closely monitored by much of our Vipre Enterprise team. It’s a place where valuable information is discussed between our customer’s and our staff. Topics like unforeseen environmental issues, workarounds, and fixes can all be found here. Customers who subscribe to this discussion forum will also be the first that are notified on product announcements in regards to software upgrades, threat definition updates, and features that will be added in future releases. Here is the link to subscribe to our forums. I hope to see you there.
http://www.sunbeltsoftware.com/Commun... -
Inappropriate?Shane, please contact us at support(at)sunbeltsoftware.com (or me directly -- alex(at)sunbeltsoftware.com).
