Outlook Express not working after installing Vipre

And yes, I did check that my ingoing and outgoing ports were the same as the program's settings.

Hi Purple Dog,

Thanks for posting the question. Can you please give me a little more information about your computer? What operating system / service pack do you have installed? Does your internet provider require an SSL Connection for email? What other security programs are installed on the computer?

Hi MIke (and anyone else)
I have Windows XP installed with service pack 2. I had McAffee installed but used the tool from the McAfee website to get rid of everything. I had AVG anti-spyware but deleted that as well. My service provider said that yes, an SSL connection is required, but it should not affect OUtlook Express.

Thanks for the information. SSL uses nonstandard ports to download the email. I have seen a couple other instances where VIPRE's email protection was having trouble with Outlook express and SSL. Try disabling the Email protection to see if you are able to receive email.
It would probably be a good idea to contact us here in support. We can get a support ticket started for you. One of our techs can get some log information from you and we will see what we can do to get this working for you.

Thanks Mike. Tech Support solved it. It seems to be working fine now.

Great! My techs always come through for me. If you have any more trouble, let us know :)