Purchased Vipre & Upgraded Kerio and now have nothing!
I just finished uninstalling Kerio and reinstalling to recommended version 6.4.1845 (even tho "check updates on older version said nothing newer) and uninstalling Counterspy and AVG 7.x so I could install Vipre, just purchased today. I installed Kerio and after restart, it produced a box asking for host and password, which I have no idea what to put in. There is a box that I could check saying "redirect alerts for this session" but I left that alone and pressed "connect." That produces an error saying, "Sunbelt Personal Firewall 4 - GUI can't authenticate to service." The firewall looks like it's running, but I want to resolve this before trying to install Vipre. Kerio didn't start on restart, so will try that again too.
Now I have no anti-spyware and no anti-virus!


Now I have no anti-spyware and no anti-virus!


1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Thank you for posting.
SPF may have had a problem upgrading over the previous version. Lets try a clean uninstall and reinstall of the program. First use Add/Remove programs to remove the Sunbelt Firewall, then use the cleaner below to remove any reminants of the old version. Make sure you have any virus/spyware programs turned off when you reinstall.
KPF Clean:
http://www.sunbelt-software.com/ihs/S...
SPF Install:
http://go.sunbeltsoftware.com/?linkid...
If you need further assistance, please contact our support department at support@sunbelt-software.com or call 877-673-1153 M-F 9am-6pm est. Reference ticket number 001-00-233441.
Thanks,
Jason Layman -
Inappropriate?Sorry, the ticket number is 001-00-239812.
~Jason -
Inappropriate?Jason,
Thank you for the information. I'll have to wait until the weekend to try it out. I will report back as soon as I can try the advice.
Loading Profile...


