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SBAMSvc.exe 100% cpu usage when using Mozilla SeaMonkey email
I've been using Vipre for many months, and it's been very well behaved until about a week ago, when it started using 100% of my CPU time whenever I open Mozilla SeaMonkey email. The only thing I can do so that I can use email is to disable active protection, then wait a minute or so for Vipre to finish up.
I'm not using any other anti-virus or similar programs, and I haven't installed anything new in this time frame.
On the basis that Vipre might eventually finish whatever it was doing, I decided to let it have all my CPU time for as long as it wanted, but I gave up after 35 minutes - it was still using 100%
I've loved Vipre until now, please tell me you know what's happened and how to fix it!
Thanks, Peter
I'm not using any other anti-virus or similar programs, and I haven't installed anything new in this time frame.
On the basis that Vipre might eventually finish whatever it was doing, I decided to let it have all my CPU time for as long as it wanted, but I gave up after 35 minutes - it was still using 100%
I've loved Vipre until now, please tell me you know what's happened and how to fix it!
Thanks, Peter
I’m frustrated
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Inappropriate?Hello Peter,
Thank You for posting, sorry to hear that you are having difficulty.
Could you please try to set the email ports to 0,0 in Advanced Options under Email Protection. Please contact our support dept. directly if this should not work and we will troubleshoot what may be causing this for you. Apologize for any inconveniences.
Please reference ticket#001-00-242463
Warm Regards,
Perry
email: support@sunbeltsoftware.com
Voice: 1-877-673-1153 Ext 5001 Comment
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This answers the question
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Hi, Perry. Thanks for your response. Unfortunately, I do not have Email Protection enabled, so changing the ports won't make any difference.
Peter
