Scan Freeze
When scanning, scan log finds trojan downloader.generec and looks as if it is still scanning but the clock stops at 4mns 05 sec
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Inappropriate?Hello Mags,
Try running a scan from safe mode (pressing f8 during start up and choosing Safe mode from the list) In safe mode no other programs load so there is less of a chance that a threat can prevent Vipre from finding or removing an application. -
I tried this after I posted the message, the scan started in safe mode then looked like it had froze again, no message came up, I then rebooted and it let me delete the file, ran another scan and Viper found it in the bin, quarantined it and I then deleted it from there, so thanks, I hope it has gone now. -
Inappropriate?Mags, Good to hear it removed the threat, let us know if you have any further problems or questions.
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