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SPF performance & memory leak issues
I bought VIPRE & SPF together a month or so ago. I love VIPRE. SPF has significant problems.
* SPF doesn't seem to be very good at creating rules - it asks multiple (as in, dozens) of times for the same connection, same port, same app, even when I click "create a rule" every time
* SPF creates significant drag on my broadband, so much so that for the past week, I left it disabled (but still running in my sys tray, so that I could enable it if desired). This led to....
* With SPF disabled but running, my internet became incredibly flaky. Clicking on links would get me 404's or even 408's; I click reload, and voila. I've reset routers and modems to try to fix this problem. I did not consider SPF to be a problem until...
* My system has been really laggy. I checked mem use today, and kpf4ss was taking about a gig and a half of RAM. To run disabled.
* I've also noticed that just over the last few days, VIPRE has been taking about 8 hours to finish a scan (instead of the two it was taking a few weeks ago).
* Once I killed kpf4ss and removed it, I got my computer and my internet back. I suspect Vipre will go back to 2 hours per scan now.
As nicely as I can say it - SPF is as bad as VIPRE is good. I would love to get a refund (for SPF only). I can accept that a firewall can slow internet performance - SPF does it too much, I think, but that's an opinion. However, leaking over a gig of RAM when the product is DISABLED is just flat-out broken. To compare, I have had SQL Server, DB2, and Oracle actively running on this system at THE SAME TIME and nothing has brought it to its knees or consumed resources like SPF. An impressive feat, no doubt, but pretty much the opposite of why I invested in the product.
It turns out, acquisitions can actually be more expensive than homegrown...
* SPF doesn't seem to be very good at creating rules - it asks multiple (as in, dozens) of times for the same connection, same port, same app, even when I click "create a rule" every time
* SPF creates significant drag on my broadband, so much so that for the past week, I left it disabled (but still running in my sys tray, so that I could enable it if desired). This led to....
* With SPF disabled but running, my internet became incredibly flaky. Clicking on links would get me 404's or even 408's; I click reload, and voila. I've reset routers and modems to try to fix this problem. I did not consider SPF to be a problem until...
* My system has been really laggy. I checked mem use today, and kpf4ss was taking about a gig and a half of RAM. To run disabled.
* I've also noticed that just over the last few days, VIPRE has been taking about 8 hours to finish a scan (instead of the two it was taking a few weeks ago).
* Once I killed kpf4ss and removed it, I got my computer and my internet back. I suspect Vipre will go back to 2 hours per scan now.
As nicely as I can say it - SPF is as bad as VIPRE is good. I would love to get a refund (for SPF only). I can accept that a firewall can slow internet performance - SPF does it too much, I think, but that's an opinion. However, leaking over a gig of RAM when the product is DISABLED is just flat-out broken. To compare, I have had SQL Server, DB2, and Oracle actively running on this system at THE SAME TIME and nothing has brought it to its knees or consumed resources like SPF. An impressive feat, no doubt, but pretty much the opposite of why I invested in the product.
It turns out, acquisitions can actually be more expensive than homegrown...
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Inappropriate?Ken, thank you for posting.
The only known issue that would cause SPF to use a lot of memory would be if you had a lot of connections being made on the system. To resolve this issue you can disable some options.
To do this you would need to open the firewall. Click Overview on the left and make sure you're on the Connections tab. Right click anywhere on the white section of the screen and uncheck the Resolve address, port, and protocol options. This should resolve any memory or CPU issues you had with the firewall.
If you're seeing slowdowns when browsing websites you may want to try disabling Web Filtering and see if this makes a difference. If it does, you can try disabling each option under the Web section to determine what might be causing the slowdown or just leave web filtering disabled as most current web browsers include web filtering already.
If you'd rather just receive a refund on the firewall you can contact our Online Shop by emailing onlineshop@sunbeltsoftware.com, or calling:
# US/Canada: 877-673-1153
# Worldwide: 1-727-562-0101
