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Sunbelt Personal Firewall 4.6.1861 bluescreen crash IRQ_LESS_OR_EQUAL
after instalation and reboot my PC with t Personal Firewall Version: 4.6.1861 with Windows XP SP 2 I get a bluescreen crash :
IRQL NOT LESS OR EQUAL
I have to uninstal this firewall to solve this problem
what's causing the problem?
IRQL NOT LESS OR EQUAL
I have to uninstal this firewall to solve this problem
what's causing the problem?
2
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Inappropriate?Wellboy, thank you for contacting Sunbelt Software.
When you installed Sunbelt Personal Firewall did you have another firewall already installed on the system?
Do you have any Nvidia hardware in the system? Doing a bit of research on this error I've seen a lot of cases where this is a conflict with an Nvidia driver. -
Inappropriate?Hi Nick,
thanks for your information but no another firewall and ATI drivers installed only
:-( -
Inappropriate?Hello Wellboy,
Sorry to hear that you are having difficulty.
Could you please advise if you should have any other security software installed? Did you happen to see what driver or file that it says failed?
Also, please try a previous version of the firewall to see if the BSOD's persist. Please run the cleaner prior to reinstalling the previous version. If perhaps this should not work for you could you please contact our support dept. in response and reference your ticket# in the subject line.
SPF Cleaner
http://tinyurl.com/7voou4
SPF download
http://tinyurl.com/5qfbqv
Regards,
Perry
email: support@sunbeltsoftware.com
Voice: 1-877-673-1153 Ext 500
Ticket#001-00-264581 -
Inappropriate?Hi Perry,
thanks for your support
It works with a previous version
I have to wait a new version :-)
regards,
Wellboy. -
Inappropriate?Hello Wellboy,
I am happy to hear that its working correctly for you. I have documented your ticket# and I will notify you when a new version is released.
Regards,
Perry
