Loading Profile...
Sunbelt Software
Sunbelt Software will not answer my email and honor my upgrade from CounterSpy to VIPRE and send me a license key for the VIPRE upgrade. I also called by phone and the lady said she would send me the license key but have not heard anything from her for about a week. Called on phone on 14 Aug 08 and sent 2nd email on 16 Aug 08. I purchased a CounterSpy Home site License: 1 year subscription, on 10 Mar 08; Order #: 080310131831240 for an upgrade to VIPRE at no extra cost. Cannot seem to get Sunbelt Software to send me the Registration Key. Help.
I’m hoping to get the Key soon.
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Of course we'll help. Our team is a bit busy right now with lots of upgrading going on, so that might explain the delay.
Hang tight. -
Inappropriate?Hi Ivan, thank you for your post. I do apologize for the frustration. I have re-emailed the VIPRE Unlimited Home Site Licensing info including the Registration key to your email address we have on file. Also, I called and left a message for you at the phone number we have for you. If you do not receive my email today, please call me directly at 800-336-3166, M-F, 9am-6pm EST.
1 person says
this solves the problem
-
