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unable to download vipre just purchased. stopped at 34%
I’m frustrated
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Inappropriate?Dennis,Thank you for posting your problem. I just checked link and everything seems to be fine with the download.
Please try and clear out your temporary internet files, which is where its stored during the download. Then try to re-download the file from the same location.
If you continue to have problems please let us know.
Thanks,
Peter -
Inappropriate?I tried to download the vipre upgrade and showed a saved binary .exe file. After that nothing happens and I can't get into any help sites.
talk about frustrated!!!!!
I’m frustrated
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Inappropriate?Nancy,
If you downloaded the install file for VIPRE you'll just need to run that file by double clicking on it. If you're unable to find where you saved the file you can either search for it on your system or download the file again and just save it to your desktop so you know where to find it.1 Comment
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This answers the question
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This does not help at all. I have already downloaded 3 times and it saves somewhere unaccessable without allowing me to choose where I want it saved. -
Inappropriate?Nancy,
What web browser do you use? If you're using Internet Explorer it will ask you where you want to save the file when you try to download something. If you're using something like Firefox it will download to the location you've set it to download files. To open a file downloaded in Firefox just open Firefox. Click Tools then Downloads. You'll see the file you downloaded listed here. Just double click on it to open it.
