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Vipre autoscans crashing Vista
Every time Vipre runs an auto scan it crashes my OS (Vista SP1) and I have to manually shut down the computer and re-start. Then if I don't cancel the auto-scan Vipre does on start-up it crashes again. The problem doesn't seem to happen with manual scans.
I’m annoyed
2
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Inappropriate?Do you have any other security programs that may be blocking VIPRE from auto running? If you do just disable these and set a scan for a time when you are in front of your computer, such as a few minutes ahead of now so you can see the result.
Let me know what happens.
Regards,
Jason Layman -
Inappropriate?Hi Jason,
The only other security program I have is Windows Firewall. I tried both white-listing Vipre and just turning it off, and the autoscan still crashed my system both times.
Anything else I can try?
Thanks!
Sniff -
Inappropriate?We may need to get support to look into this further. Please send us your system information at support@sunbelt-software.com, so we can figure out exactly what is going on.
System Information:
Please go to Start/Run and type in winmsd. Click Ok. Now go to the File Menu and choose Save. Save this export to your desktop and call it system information. Once it is done, please attach this file to your email.
Thanks,
Jason Layman
