VIPRE Ent. Uninstall is grey
VIPRE Enterprise: Can not uninstall an agent from the management console. The option is grey.
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Inappropriate?Thank you for contacting Sunbelt Software.
It sounds like you are in evaluation which has limited functionality. You will have to uninstall the agent locally.
If this is not the case one of our support technicians will need to take a closer look at this issue. Please email support@sunbeltsoftware.com and we will have a support ticket created for you. Include your contact information, software version, and a brief description of the issue. One of our techs will contact you shortly.
We have a public Vipre Enterprise Discussion Forum which is closely monitored by much of our Vipre Enterprise team. It’s a place where valuable information is discussed between our customer’s and our staff. Topics like unforeseen environmental issues, workarounds, and fixes can all be found here. Customers who subscribe to this discussion forum will also be the first that are notified on product announcements in regards to software upgrades, threat definition updates, and features that will be added in future releases. Here is the link to subscribe to our forums. I hope to see you there.
http://www.sunbeltsoftware.com/Commun... -
Inappropriate?If you are running a demo without a key, this is by design. To remove agents, please use the Add/Remove programs function on the workstations.
If you are having any troubles getting agents uninstalled, please contact us at support@sunbeltsoftware.com or call 877.673.1153 so that we can get a tech to work with you.
Thanks!
-Nick
__________
Nick Shorts
Tier 2 Enterprise Support Technician
Sunbelt Software
Support E-mail: Support@SunbeltSoftware.com
Voice: 877.673.1153 x500
Fax: 727.562.5199
Web: www.Sunbelt-Software.com
33 N Garden Ave - Suite 1200
Clearwater, Fl 33755 - USA
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