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VIPRE just stung me...
I upgraded to VIPRE and paid for the upgrade. You sent a new registration key but when I try to activate I'm told the key is invalid.
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Inappropriate?Hi Lon,
Thanks for posting your question. The normal cause for this is something blocking the registration key from reaching our server. If you have a firewall temporarily disable it. you can also try copy and pasting the key. -
Inappropriate?This is not the problem. VIPRE says that my subscription has expired. It seems to think that I did not renew: I renewed my subscription in October 2007, had several issues, and you extended my subscription until April 2009 but you seem to have trouble finding that renewal.
I’m very annoyed.
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Inappropriate?Vipre wouldn't have the same key as CounterSpy. When upgrading to Vipre you are issued a new key that will work in Vipre. The online shop can assist you in retrieving your Vipre key onlineshop@sunbelt-software.com
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Inappropriate?I know that, I have a new key sent yesterday after I bought and paid for the upgrade. The new key is not activating VIPRE.
I’m frustrated
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Inappropriate?Hello Lon, I would like to verify your new VIPRE key. Please email me with the key, my email address is onlineshop@sunbeltsoftware.com. Thank you. -
Inappropriate?I've managed to get Vipre activated. Now it refuses to update definitions because "your subscription has expired." (This is not even logical!)
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Inappropriate?Hi Lon, thank you for emailing your key. I am replying to you directly with more info on the definition issue now.
