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Vipre SBAMSvc creating 1GB Threatnet file
Vipre software version 3.1.2416
Vipre version 3.1.1606.1
Trial mode running on Vista 32bit ACER Aspire laptop 4GB RAM
Everything seems to be fine for a few hours, then suddenly the system totally locks up with the hard drive access LED on permanently. In this state, it takes about 20mins to start up Resource Monitor, which shows me that CPU usage is less than 10%, but disk activity is maxed out to the point that I can barely even move the mouse. SBAMSvc is reading and writing to C:\ProgramData\Sunbelt\AntiMalware\ThreatNet\tnft_temp.zip which is over 1GB in size. Hard faults are very high, like everything else is being paged out of memory, then when I try to use the computer, it has to try to page it all back in again. Stopping the SBAMSvc service solves the problem. From when it starts going crazy to the time SBAMSvc is finally put to rest takes about 30 to 40 mins. This has only started happening in the last 3 to 4 weeks, and has happened about 4 or 5 times already.
For now, I have disabled Threatnet in the settings, and see how that fares for a while. I would love to have this issue resolved. Anyone else having this problem or know of any solutions?
Vipre version 3.1.1606.1
Trial mode running on Vista 32bit ACER Aspire laptop 4GB RAM
Everything seems to be fine for a few hours, then suddenly the system totally locks up with the hard drive access LED on permanently. In this state, it takes about 20mins to start up Resource Monitor, which shows me that CPU usage is less than 10%, but disk activity is maxed out to the point that I can barely even move the mouse. SBAMSvc is reading and writing to C:\ProgramData\Sunbelt\AntiMalware\ThreatNet\tnft_temp.zip which is over 1GB in size. Hard faults are very high, like everything else is being paged out of memory, then when I try to use the computer, it has to try to page it all back in again. Stopping the SBAMSvc service solves the problem. From when it starts going crazy to the time SBAMSvc is finally put to rest takes about 30 to 40 mins. This has only started happening in the last 3 to 4 weeks, and has happened about 4 or 5 times already.
For now, I have disabled Threatnet in the settings, and see how that fares for a while. I would love to have this issue resolved. Anyone else having this problem or know of any solutions?
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Inappropriate?Hello GoVegan, Try and uninstall Vipre and reinstall it to make sure its running correctly, because it should not be creating such a large file,
Thank you for contacting Sunbelt Software.
Lets try and uninstall Vipre and then reinstall it to make sure its installed correctly.
Uninstall
1.Click 'start', and click 'control panels.'
2. Double Click on 'Add or Remove Programs.'
(VISTA: Double click 'Programs and features.')
3. Please look for VIPRE.'
4. Click 'Change'.
5. You will receive a prompt that asks you 'Remove All Items'. Please choose 'Yes' and click 'next.'
6. Please follow the rest of the prompts until you are able to click 'Finish.'
7. You will be asked to restart your computer, please do so.
Reinstall
1. Click on the following link to install VIPRE http://go.sunbeltsoftware.com/?linkid...
2. Your web browser will ask you “Do you want to run or save this file?” Please Click Save. Save this file to the desktop.
3. A box will appear that asks you where you want save. Look for the save in field and then click on it. Look for the desktop and then click on it. Then click save.
4. When it is done downloading, you will receive another box that asks “do you if you want to run this file?” Choose yes.
5. You will receive an internet explorer warning. It says “Do you want to run this software?” Click run.
Let us know if the problem continues.
