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Vipre's gone bad? Why?
Having a lot of trouble with a Vipre AppVer 3.1.2416.0 so decided to uninstall the software, accomplished that successfully. Downloaded new Vipre software from original purchase order invoice and attempted to re-install the software. But know the vipre will not accept my original Vipre Registration Key Number and it tells me that it can not complete the registration because another copy of vipre is running??? I do not understand because the Uninstall Wizard has removed all traces of the original Vipre installation. Need some help please email me at cmacvoy@gmail.com.
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Inappropriate?Charles, thank you for contacting Sunbelt Software.
Let's do a complete uninstall of VIPRE then run our removal tool to remove any traces of a possible bad installation.
Uninstall VIPRE by using the Add/Remove programs located under the Control Panel (Programs and Features in Vista). Just follow the directions below:
1. Click on the Start menu and click on “Control Panel”
2. Double-click “Add or Remove” Programs
3. Find “VIPRE Antivirus + Antispyware” in the list and click on it
4. Choose “Remove”
5. Restart your computer
6. Run this cleaner: http://
www.sunbelt-software.com/support/VC/CS&VClean.exe
(If you’re on Vista, download the file and right click it then click Run as Administrator.)
7. Use the following link to reinstall VIPRE: http://go.sunbeltsoftware.com/?linkid...
8. Click on Download VIPRE.
9. Choose Run and the install will start right after the file is downloaded.
After doing this is VIPRE working correctly for you?
