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Why won't paid subscription block spam?
I recently purchased iHateSpam after the trial period expired, but the purchased program does not prevent any spam from getting through. I receive 100% of all spam without any blocks at all. Why won't the paid subscription work?
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Inappropriate?Hello Voxanator,
Thank you for posting, sorry to hear that you are having difficulty.
Please use the instructions below to remove your copy of iHateSpam 4 for Outlook Express and install a clean copy.
Removal instructions:
1. Please Close Outlook Express by clicking file and then exit.
2. Click 'start', and click 'control panels.'
3. Double Click on 'Add or Remove Programs.'
4. Find 'iHateSpam.'
5. Click 'Remove'.
6. Please follow the rest of the prompts until you are able to click 'Finish.'
Reinstall Instructions:
1. Click on the following link to install iHateSpam 4 for Outlook Express.
http://go.sunbeltsoftware.com/?linkid...
2. Your web browser will ask you “Do you want to run or save this file?” Please Click Save. Save this
file to the desktop.
3. A box will appear that asks you where you want save. Look for the save in field and then click on it.
Look for the desktop and then click on it. Then click save.
4. When it is done downloading, you will receive another box that asks “do you if you want to run this
file?” Choose, Yes.
5. You will receive an internet explorer warning. It says “Do you want to run this software?” Click run.
***************************************************************************************************
Please use the instructions below to remove your copy of iHateSpam 5 for Outlook and install a clean copy.
1.Please Close Microsoft Outlook by clicking file and then exit.
2.Click 'start', and click 'control panels.'
3. Double Click on 'Add or Remove Programs.'
(VISTA: Double click 'Programs and features.')
4. Please look for 'iHateSpam for Microsoft Outlook.'
5. Click 'Remove'.
(VISTA: Click "Uninstall')
6. Please follow the rest of the prompts until you are able to click 'Finish.'
1. Click on the following link to install iHateSpam 5 for Outlook.
http://go.sunbeltsoftware.com/?linkid...
2. Your web browser will ask you “Do you want to run or save this file?” Please
Click Save. Save this file to the desktop.
3. A box will appear that asks you where you want save. Look for the save in
field and then click on it. Look for the desktop and then click on it. Then click
save.
4. When it is done downloading, you will receive another box that asks “do you
if you want to run this file?” Choose yes.
5. You will receive an internet explorer warning. It says “Do you want to run this
software?” Click run.
Regards,
Perry
email: support@sunbeltsoftware.com
Voice: 1-877-673-1153 Ext 500
Ticket#001-00-248644
