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WILL NOT UPDATE
VIPRE WILL NOT UPDATE
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Inappropriate?Hello Ian,
Thank you for contacting technical support.
We’re sorry to see there are problems with the definitions updating.
To correct this problem, all we need to do is upload the definitions into Vipre manually. This is a six step procedure shown below the link.
http://www.sunbeltsoftware.com/Home-H...
To manually install one of these VIPRE definition files, please follow these steps:
1. Download the most recent definition file for your language using the download link to your computer (NOTICE the English definitions are on the left hand side).
2. Open VIPRE (right-click on the tray icon or double-click on the shortcut put on your desktop).
3. From the main menu, select "File" and choose "Settings..."
4. In the "Update Now" section, choose "Browse."
5. Navigate to where you downloaded the file.
6. Select the file you downloaded and the installation will proceed automatically.
Please notify me if there are any further issues/concerns.
Warm Regards,
Eric Milliot
Tier I Consumer Technical Support
SUNBELT SOFTWARE
Email: support@sunbelt-software.com
Voice: 1-877-673-1153
Fax: 1-727-562-5199
Web: http://www.sunbelt-software.com
Physical Address:
33 N. Garden Ave.
Suite 1200
Clearwater, Fl 33755
United States
