I would like to be able to say something like "When I am working in a document that is within the path /Users/John/awesome/project/ then attribute my time to the activity Awesome Project."

What features would you like added to Minggl?

Hi Get Satisfaction team,

I talked about the "faving" of certain topics, answers and comments in another idea, but why not widening this to companies and products?

As there's only the possibility to add or not add a company/product, there's always a slight decision pressure, as I personally don't want to drown in 100s of added products but on the other side don't want to have to search a company or remember concerning which product I'd wanted to make a suggestion. Of course, we all have a brain and Post-It's :D, but maybe my "brain-dead" description goes a little bit in the direction of what could be a problem about it.

So if you could make it possible to "mark company/product as interesting" / "flag for later reference/usage", this would be great! :) These "flagged" items should be on an extra site again of course, where you should be able to: Group the companies / products after certain criterias, which of most I think you can work out yourself. (Of course you could give recommendations here too!) This grouping feature should be available also for the normally added companies / products, because as a user that is e.g. a real hardcore web2.0 geek (I do even have sure enough 100 accounts somewhere at these web2.0 services ;-)), you should be still able to get an overview about all your added companies / products!

You could again work with retractable buttons, checkboxes and of course with re-arrangeable boxes (which represent the groups) as e.g. in "iGoogle" and "MySpace".

Ok, that's it, more than enough typed again...

Hi Get Satisfaction team,

as I'm posting and doing a lot here, I see that the "Recent activity" feed / stream does confuse and overstrain me to a certain amount, so I'd like to propose some solutions:

1.) Make a filtering option, ideally on the left side with little checkboxes! :)
1.1. My activity (all activity except posts & comments) - hideable
1.2. My posts (questions / ideas / problems / discussions / answers) - hideable *
1.3. My comments - hideable

* maybe you could split that up into: "started threads" and "answers" too...

2.) Additionally make it possible to a) temporarily or b) permanently hide old(er) items
a) through a clickable triangle, which minimizes the post to only let the title be left visible.
b) through a little "x" or checkbox with a checkmark.

3.) Bonus idea: Make it possible to click on (in my case currently)
"You have started 18 topics.", so I get to my started threads with a click on the underlined part. (This addresses the little grey-bordered box on the left side of "Recent activity".)

It would be useful if you could distinguish and tag who you're talking to in instant messenger, rather than just that you have instant messenger focused. (The same way that RescueTime can tell what website you're on rather than just that you're in a browser.)

I use Pidgin to connect to several IM accounts, one mostly for work and one mostly for personal stuff. Sometimes when I'm on IM I'm chatting with my husband (NOT productive) and other times I'm really hashing things out with a colleague (very productive).

Hi there,

when I do search a product or topic or company, maybe I was wrong, when I used the "topic" standard option, as it doesn't seem to find company / product names.
So in this case, I have to switch in the left drop-down menu to product or company.

1. I don't understand why there isn't a classical "search all / the whole site" option, maybe even as standard option? This would save me a lot of time, because I have to change the standard setting almost every time, as as said, it doesn't find my product / company! Costs too much time!

2. Why does it cost too much time? Because the AJAX system seems to delete the search term every time. Why isn't it possible to keep the search time while switching to another option (topic/company/products/whole site) as a standard behaviour? I think, if this is technically possible, the "keep search term" should be a standard setting, which should be only changeable via your account settings.

3. I'm wondering, why I can only search through companies & products on the home page, but not through topics?? And how get to the search field (for topics) from there? Usability!!!
(E.g. maybe I want to to search about if BBCode is possible at GetSatisfaction...)
You have to think about, in this case YOUR company / product is in a special position, of course you're not "better" than the others, but on getsatisfaction.com, GetSatisfaction is also a little bit more important and that's fine. :)

4. Can one use BBCode here? (for "bold"/"italic"/"underline" etc. formatting) Or maybe XHTML? If it works please add a note here under the "1) This is a...." part.

Just to seed our fancy new GetSatisfaction site preemptively...

One of the concerns we've heard about RescueTime is privacy.

Just wanted to let people know a few responses on that:

1) We're going to roll out a feature that will let you totally nuke some or all of your data from our servers.

2) We don't ask for your name and happily encourage webmail addresses for anonymity if you're passionate about that.

3) We're going to look at AGGREGATE data, but have a pledge to not look at indvidual data (unless there's a bug/error that requires it).

4) I hate to mention it, but there are probably dozens of geeks who have access to your inbox. And Google is recording your search history.

5) We're making it easy to cheat in RescueTime-- if you want to fudge your data, I'll tell ya how to do it (I bet you can figure it out).

6) It's nigh impossible to put on someone's computer without their knowing.

If anyone has any other ideas around privacy, let us know. We're pretty adament about giving our users as much privacy as they want/need.

The feature sets for Pages and Groups could really use some updates to provide greater functionality. The feature that I'd really like to see would be the ability to add more feeds from other websites. My group has photos on Flickr, videos on YouTube, events on Upcoming and a blog feed -- it is a real hassle to then ask users to reupload their media to the Facebook Page or Group. I know I can add one feed in the Notes section on Pages, but this seems entirely inadequate.

My idea: Similar to the Mini-Feed or FriendFeed, I would like to be able to import media from third-party services into my Facebook Page and Group.

1. I don't know why the title is UNDER the topic creation form, I haven't seen this ever before, I intuitively want to write my title question at first! Am I alone?
2. Why is the standard answer form at a question/idea/problem/discussion one that answers the last comment instead of the main question? That's stupid! I always might answer the question itself.
If I'd want to answer the persons comment, I can do it via the link.
3. I'd like to get much faster access to "my" products added, as the reason I added them is, I can immediatly get on their site(s), when I start getsatisfaction.com! I don't want to have to bookmark my sub-URL!
4. Companies/products should be find "Dash Command"-like, e.g. I searched your company "Get Satisfaction" with "getsatisfaction" and there was no search result!!
5. Why can't I delete a product/service, when I'm not the administrator of the group? I can't even possibly delete the products/services created by myself in such a group! This is not collaborative!
6. An product-URL I reposted got posted as "http://getsatisfaction.com/company name/...". So the "shortening" thing isn't that good. Although I don't know a solution for it.

So far for now what got my attention in around 10 minutes of using Get Satisfaction. ;)

Thanks anyway, great idea and relatively ;) usable! :)

You can now gauge the mood of the room (topic) in a glance with our nifty "Satisfactometer" graph on the side of the page:



If you see a tall bar under the frowny face you know you've got some damage control to do. What an exciting opportunity to turn it into a win by blowing your customers away with an honest, authentic response!