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call recording content gone missing
I just did my call...it said it was recording, at the end i stopped recording..it said it stopped. I ended the call and when i went to play back the recording the only thing on it was the talk shoe jingle and dead air. The call description said the call was 1 hour and 4 minutes..so i know the system was aware of the call,, but what happened to the recording? How do i find it?
I’m sad, anxious and frustrated.
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Inappropriate?A similar situation: The recording was made of the show, but it has yet to appear for the following:
04/14/2009 08:00 PM EDT
1:07:04
EPISODE2 - Atheist Forum
I’m anxious
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Inappropriate?You would want to contact Dave Nelson, the CEO & Founder of TalkShoe at daven@talkshoe.com and he should be able to get the recording back.
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Inappropriate?Leah,
In a separate thread we resolved this issue. But documenting it for others who might experience the same problem:
It appears that you repeatedly used telephone touch tones *2*1 to stop and restart the recording or... with your call is set for "automatic recording", you ended recording, hung up and then called back in.
In either case, this creates multiple audio files (MP3s). TalkShoe automatically posts only the first one. All others must be posted manually. To avoid this situation in the future, after you start recording, run straight through and end when done.
Further, If you leave your call set for automatic recording, you should not call in until you're ready to start. Or, change it to manual recording and call in early. In that case, just don't forget to press the "Start" recording button, or *2*1. You will hear the 6-second TalkShoe audio logo confirming that recording has started.
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Inappropriate?Hi!
Help recording for both of my calls gone. I know it was done right but where did it go? I have listeners, Clients and my interviewed guests waiting to download or listen to audio L help. Thanks!
Info: Bonnielee Cuevas
Shows: Vita V Solutions and Epoch Fitness
I’m frustrated
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Inappropriate?Unfortunately, the same thing happened to me. Our podcast started, stopped and started again. Any chance the full version can be place on the main site?
Thanks!
P.S. Here are the show details...
Call ID: 57328
07/14/2009 08:00 PM EDT
1:17:40
EPISODE1 - Eleven Brews Big 11 Ten Football Podcast
EMPLOYEE
