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Connected to Talkshoe live but NO mic funcionality. Please HELP!
I recently purchased a Microsoft LifeChat LX-3000 (headset with mic) to use with talkshoe. I downloaded the talkshoe pro software and tried hosting a call.
I tested the headset by recording my voice and listening to music on my laptop first (I wanted to make sure it was working correctly). However, when I connect and click on connect on talkshoe pro I get connected with no microphone capabilities. It is as if I had no mic.
I can use the chat but I cannot record (start & stop icons are grayed out) anything because my host session does not show that I have a mic connected (phone icon is grayed out).
I need help please!
I tested the headset by recording my voice and listening to music on my laptop first (I wanted to make sure it was working correctly). However, when I connect and click on connect on talkshoe pro I get connected with no microphone capabilities. It is as if I had no mic.
I can use the chat but I cannot record (start & stop icons are grayed out) anything because my host session does not show that I have a mic connected (phone icon is grayed out).
I need help please!
I’m frustrated
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Inappropriate?I am assuming that you are clicking the ShoePhone "Connect" button in the lower right? If so, is it saying that you're connected when in reality you're not, or are you getting a specific failure message?
To breakdown this problem, let's try a different computer-based Voice-over-IP client (TalkShoe works with any VoIP client that complies with the "SIP" standard). Please click this link: http://www.talkshoe.com/se/voip/ and download and install SJPhone (#3) and try it out. The SJPhone config guide referenced on that page will help.
Let us know what you find.
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This solves the problem
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Dave,
I did click the "connect" button but no mic funcionality. No failure message, just no functionality with my mic.
Do you have any solutions other than downloading a 3rd party VOIP software to call into talkshoe? I was really hoping to just use the shoephone.
I was doing a bit of research and I found another post from someone with a similar problem. On that message it was mentioned that the Comcast internet service may be the culprit.
Could that really be the problem? If so, is there a way to solve it? Do you think I can call Comcast and ask them about this issue?
Thanks for your help. -
Inappropriate?Yes, I think that calling Comcast is a good next step. Tell them that you believe your "SIP" packets are being blocked. You might also explain that you're trying to run a "voice over IP" application. ShoePhone and other SIP clients require "port 5060" to be open (as well as ports 4000 and 4001 but these are unlikely to be the problem in this case).
Again, please tell us what you find as it will likely help many others. Thanks.
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This solves the problem
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Thanks Dave,
I will post the results. If that does not work, I will be looking into SJPhone.
Thanks
