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How does TS generate a web-based list of attendees (who can then be muted and unmuted by the host) if people have just called in by phone?
Hosting my first group conference (a private one) tomorrow night (Monday 11/2). I've provided phone call-in instructions to the 12 attendees. And I'm confused about something. In the tutorial about host controls, they show the console, where I, as host, can mute and unmute guests during the talk.
If people are just calling in (as opposed to logging in by computer somehow; don't even know how they'd do that), how does the system know who's who? In other words, how is my list of attendees that appear on my screen (who I can then mute and unmute) generated in the first place if they've just called in?
Can they mute and unmute themselves through phone controls? Thanks for any help you can offer.
Peter Bowerman
If people are just calling in (as opposed to logging in by computer somehow; don't even know how they'd do that), how does the system know who's who? In other words, how is my list of attendees that appear on my screen (who I can then mute and unmute) generated in the first place if they've just called in?
Can they mute and unmute themselves through phone controls? Thanks for any help you can offer.
Peter Bowerman
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Inappropriate?Hi Peter,
First, to answer the question simply, you as host can mute and unmute all phone callers, and all chat participants. If you have them muted, they can not unmute themselves.
When a caller calls into a show, they are asked for their PIN number. IF they had signed up for a free Talkshoe account, they had the chance to enter a PIN, which the system identifies with their user name. If they enter the 1# instead of PIN, they will appear as their state. For example, when I enter 1#, I appear in the listing as central Arkansas. If there are a number of people calling in on the 1# from the same area, they will all appear the same identity. That is why we also promote (and host should too) people creating their free user name and PIN. Hope this helps some, let us know if you have more questions.
I’m confident
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Thanks much, Bruce. As it is, all will be calling in using #1. So, my follow-up question is: Can they just mute and unmute themselves by hitting *6? I read that as an answer to another question posed to TS. -
Inappropriate?Yes, they can mute and unmute themselves that way. But if you as host mute them, it over rides if they try to unmute. They can do it voluntary, if the host mutes them, they have no control over it.
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Perfect, Bruce - thanks. With only 12, I'm thinking we can handle it voluntarily... Appreciate your fast responses!
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