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Problem with MP3 upload

I recorded an MP3 with VR+ on iPhone and can't get it to upload - got this error:

"Action did not complete.
Validation of the uploaded recording failed. The format of this recording is not recognized by TalkShoe and cannot be processed. Please contact support for assistance."

VR+ app only records to MP3 and the file is under 300KB so not sure why TalkShoe won't take it?

Thanks!
 
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