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Why can't I download my show?
Why can't I download my show and edit it like I usually can? We hosted it at 3pm CST, and it was done shortly after 4pm. Usually within 15 minutes I can download it and edit out the dead air before we went live and other stuff. It's been 10 hours since the event, and I still can't download it.
I’m confused
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Inappropriate?My Call ID is 48603 -
Inappropriate?We're currently experiencing a failure with the recordings processor server that allows you to get your download of the recording. We're trying to restore that as soon as possible. Thanks for your Patience.
Josh Budde -
Inappropriate?The recordings processor server is now back online and you should be seeing your episode processed shortly. If it is not online within 12 to 24 hours let us know and we'll look into it.
Josh Budde -
Inappropriate?Okay, thanks very much!
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